Contents

• In the Lineage of the King: Conversion, Identity and Why the Rajbanshi in Bangladesh Claim to be Kshatriya
• Work Satisfaction andd Employee Turnover Intentions: An Empirical Study
• Super-Measure Management (SMM) and Customer Satisfaction: Investigating the Relationship
• A Comparative Study of the Cost of Higher Education in Private and Public Universities in Bangladesh
• Quality os Customer Service in the Banking Sector of Bangladesh: an explorative study
• Impact of Queue on Customers: An Analysis of Some Retail Shops in Bangladesh